These instructions establish when the client has the right to return products purchased in stores Paintings Angar.
It also explains the steps you need to take so that we can efficiently process your refund. Remember: If you want to return a product, make sure you have the right to.
These instructions do not affect your legal rights as a consumer.
1. If you've changed your opinión.- (Law of the Retail Trade).
If you purchased a product for private use as a consumer (as opposed to commercial use) and you want to return it, you should report it by email firstname.lastname@example.org, within 14 working days from the date of receipt of the shipment .
Data for the return of products carriage will be borne by the customer.
We are not responsible for return packages that do not come to our stores, so please, use a company that can certify the package delivery.
However, it is NOT allowed to return the following.
a) Product delivered sealed and unused and whose seal is broken, or in poor condition with scratches or damaged, or missing accessories.
b) Product manufactured according to your specifications or clearly "custom". (Metric red colors, Ral Colour Chart NCS) expressly made according to your choice.
Once you received the goods and checked by our staff that the product is in the same condition as it was sent, (please correct packaging to ensure damage-free transport), paint store Angar, issue a refund in full of the price of products according to your original method of payment. The refund will not include shipping costs.
Received in error, incomplete or defective delivery 2. Products.
Contact email@example.com, by email or by phone as soon as possible (within a maximum period of 1 month from the receipt of the product) SI:
a) You have received a product in error.
b) your submission is incomplete.
c) Products are damaged or lost during the trip (to be indicated on the delivery receipt with the signature of the carrier deterioration of the goods, in order to claim insurance transport).
In these cases, we'll replace your product or checkout, as appropriate.
You can also request a refund of your order including shipping fees.