Information related to the online dispute resolution of Art. 14, para. ODR 1 (Online dispute resolution regulation):
The European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on one of its platforms. The platform ( http://ec.europa.eu/consumers/odr ) serves as a website where consumers can try to reach agreements without going to trial related to disputes that arise in purchases and contracts for online services.
GENERAL CONDITIONS OF SALE
1.- GENERAL:
These general conditions of sale apply strictly to all sales of products in Spain, including the Canary Islands and the Balearic Islands by ANGAR, (Luis García Liesa) with CIF17724163H, for natural persons.
Every order made to Angar necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the Client of the General Conditions of Sale of Angar, valid on the day the corresponding order is made. In addition, the Client acknowledges that the acceptance of these conditions is made known by Angar. The fact that Angar does not resort to any of these conditions at any given time cannot be interpreted nor will it be tantamount to renouncing them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.
The services offered by Angar, may be hired by any users that meet the requirements established in these Conditions and Contract and Legal Notice, available at all times on the Web www.comprarpintura.biz.
- OBJECT OF THE CONTRACT .- The purpose of the contract is to regulate the general conditions of the service offered by Angar. The services that Angar currently provides and which are the subject of this contract are the Virtual Store selling paint products and accessories. The access to the information is completely free, while the service of purchase of products is onerous, specifying at all times, the current prices of the product, shipping and tax charges.
- CUSTOMER IDENTIFICATION .- Whose data entered to make the purchase or to make any suggestions, through the form established for this purpose, are those that have been entered by him. All the data included in it have been entered directly by the client, so the responsibility for their authenticity corresponds directly and exclusively to the client. (Read point 9 Customer Data and Data Protection)
- CONDITIONS OF SERVICE. - The commercial conditions of this service and the offers that may be carried out by Angar will always appear on the website www.comprarpintura.biz, can be consulted, archived or printed. Angar reserves the right to modify at any time the present General Conditions of Sale as well as any other document exposed on the website.
2.- PRICES:
The prices published in comprarpintura.biz, are in Euros and are valid except for typographical errors. All prices are WITHOUT VAT included, applicable on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale in comprarpinta.biz.
Due to its special tax regime, the geographic areas corresponding to the Canary Islands, Ceuta and Melilla are considered extra-community territories.
Offers on products for sale in comprarpintura.biz will be displayed in the "Offers" section or indicated on the product sheet and if not indicated otherwise, they will be valid while they are displayed.
3.- DIFFERENT PAYMENT MODES:
When formulating the order, the customer can freely choose to pay the purchases made in comprarpinta.biz by:
Bank Transfer .- The bank transfer is a totally secure payment process, as it is the customer who enters the money, receiving proof of the operation, said receipt, may be required to be remitted to Angar, if necessary.
At the time of placing the order the computer will display a screen, where the bank details of Angar will appear, so that the customer can make the transfer.
Credit and Debit Card.-Virtual POS.- With Card .- We have Virtual TV service, with SERVIRED network, and REDSYS network so that the customer can pay with his credit card.
Visa and Mater Card have developed a system to securely make payments on the Internet. The Secure Electronic Commerce system is based on the Issuer of the card (bank or savings bank) identifying the cardholder before authorizing payment online. Your card information and password are protected by this security system from the moment of its introduction. This window is beyond the control of Angar, being the responsibility of the issuer any incident that may arise with it, and must contact that entity.
See more information in Secure Payment.
4.- PRODUCT:
Angar is responsible for the reliability, veracity and accuracy of the contents, data or information regarding the products offered on our website www.comprarpintura.biz, unless these have been modified by third parties, outside or not the organization, without express authorization by the company.
The offers presented by comprarpintura.biz are valid within the limit of available stocks. Angar reserves the right to modify the product assortment based on the difficulties imposed by its suppliers.
The photographs, graphics and descriptions of the products for sale, are only indicative and do not compromise Angar in any way. Keep in mind that the colors are not exactly the same as those displayed on your computer screen. It will depend a lot on the quality of your computer's graphics card, light, etc ...
We guarantee the quality of our products in accordance with our general conditions of sale and supply.
Our technical advice for use, expressed verbally, in writing or through essays, is offered in accordance with our current knowledge and experience.
They are simple indications that do not compromise our responsibility or dispense with the need to verify for you. same that the products we supply correspond to the procedures and objectives sought by you, making your own controls and tests.
The application and use of the products are beyond our control possibilities, and consequently, depend exclusively on your personal responsibility, and cannot be held responsible for results other than those shown here.
Our safety recommendations are not an obstacle for you to determine your own measures, adapted to the conditions of your facilities.
We reserve the right to vary the data contained herein, without prior notice, according to their technological evolution.
The technical advice for the use and use of our products are given according to our best knowledge and information, fruit of the tests carried out in our laboratories and our experience collected over the years at the service of the client.
ANGAR, will not be responsible for problems caused by incorrect application or misuse of our products.
5.- SHIPPING:
For detailed information on the process, please read the SHIPPING section , where we explain in detail the entire process of preparation and shipment of material and transit times.
As general rules:
- The products purchased will be delivered to the person and to the address indicated in the order.
- By default, the invoices will be sent to the email address indicated by the customer at the time of registration at comprarpinta.biz.
- On Saturdays, Sundays and holidays there will be no departure or delivery of orders.
- However, your delay will not imply any cancellation of the order, nor any compensation.
- An order is considered delivered, at the time the carrier delivers the package or packages to the customer and he signs the delivery receipt document. It is up to the customer to verify the status of the merchandise upon receipt, and indicate all the anomalies on the delivery receipt.
- For shipments outside Spain contact us.
Orders travel covered with transport insurance. In the event that your shipment presents blows or damage due to transport (which you can easily appreciate by the condition of the packaging at the time of receipt, or you must check it before signing the delivery note), you must indicate the anomalies on the delivery note of the carrier, demanding that you sign with you, claims will not be accepted after 24 hours of receipt of the merchandise, nor, if possible anomalies are recorded on the delivery note. We ask that if you have any questions about the status of your delivery, please contact us.
6.- RETURN AND CANCELLATION POLICIES:
6.1 Return merchandise instructions:
Our policy, complying with current regulations, is to grant you the right to return any item purchased at comprarpinta.biz within 14 days from the date of receipt.
These instructions establish when the customer has the right to return purchased products and which products cannot be returned in Angar.
They also explain the steps you must follow so that we can effectively process your refund.
For more information, please read the RETURNS section , where we explain in detail the entire process.
6.2 Cancellation of orders:
If the cancellation of the order arrives before the departure of the merchandise, the customer will not have any expenses. In the case of an annulment after the departure of the order, the customer will be responsible for the shipping costs, as well as the return costs of this same order.
7.- CLAIMS:
If you have a complaint or claim to make to ANGAR, you can send it to the following address.
atencioncliente@comprarpintura.biz
ANGAR (LUIS GARCÍA LIESA)
C / MANUEL VIOLA, 2
50014 ZARAGOZA
Information related to the online dispute resolution of Art. 14, para. ODR 1 (Online dispute resolution regulation):
The European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on one of its platforms. The platform ( http://ec.europa.eu/consumers/odr ) serves as a website where consumers can try to reach agreements without going to trial related to disputes that arise in purchases and contracts for online services.
8.-CONDITIONS OF ACCESS AND USE OF THE STORE:
User
For the purposes set forth in these general conditions, any person, Internet user who acquires through the network any of the products or services offered on the website, will have the status of user, choosing any of the payment methods detailed in different payment methods.
Registry.
The use of the services of www.comparpintura.biz is not generally conditioned to the previous registration of the user, however, and when so arranged, the registration will be made expressly indicated in the service itself.
The user undertakes to use the contents and / or elements that he accesses through the services of comprarpinta.biz for his own use and need and no longer carry out any commercial, direct or indirect exploitation of them. The user agrees to make use of the website respecting such rights.
EXCLUSION OF GUARANTEES. RESPONSIBILITY
Availability and continuity of service.
Angar does not guarantee the availability, access and continuity of the operation of the website and its services. It will not be liable, with the limits established in the current ordinance of the damages caused to the user as a result of the unavailability, access failures and lack of continuity of comprarpinta.biz and its services.
Angar will not be liable for possible damages or losses of any kind, which could be derived to the detriment of the users by the use of browsers or different versions of the browsers for which the Portal has been designed, nor from those that could derive from interference omissions , interruptions, computer viruses, telephone breakdowns or disconnections in the operational operation of this electronic system, motivated by causes beyond Angar, delays or blockages in the use of this Internet system or other electronic systems, or damage that may be caused by third parties through illegitimate interference. Likewise, Angar is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions, in the information and information provided by the store.
Responsibility of the services.
Angar will respond solely and exclusively for the services it provides for itself and for the content directly originated by us. Said responsibility will be excluded in cases where force majeure cases occur or in cases where the configuration of the equipment is not adequate to allow the correct use of Internet services provided by Angar.
In any case, the responsibility of Angar, against the user for all the concepts will be limited to the amount of the amounts received directly from the Angar user, as exclusion in any case of liability for indirect damages or loss of earnings.
Contents and Services of third parties.
Angar does not previously control, approve or endorse the contents, services, opinions, communications, data, files, products and any kind of information of third parties, legal or natural persons, collected in the portal. Likewise, it does not guarantee the legality, reliability, usefulness, veracity, accuracy and timeliness of the contents, information and services of third parties on the portal.
Angar, does not control beforehand and does not guarantee the absence of viruses and other elements contained therein and services provided by third parties through www.comprarpintura.biz that may introduce alterations in the computer system, electronic documents or user files.
The user acknowledges and accepts that any contractual or extra-contractual relationship that, where appropriate, formalizes with the advertisers or third parties contacted through www.comprarpintura.biz is understood to be made solely and exclusively between the user and the advertiser or third parties . Consequently, the user accepts that Angar does not have any responsibility for damages or losses of any nature caused by their negotiations, conversations and / or contractual or extra-contractual relationships with advertisers or third-party natural or legal persons contacted through www.comprarpintura.biz.
9.-CUSTOMER DATA: REGISTRATION, MODIFICATION AND DATA PROTECTION:
To make your purchases in our store or access certain services, you must register your personal data and choose a password that will allow you to access all those areas that require prior identification. This will prevent you from having to fill them out again. At the moment you register, your personal data is incorporated into our database, used only to process the order
Angar, with the contact email address atencioncliente@comprarpintura.biz, informs the users and clients of the firm (hereinafter "Users") about its personal data protection policy. In this way, users decide freely and voluntarily if they wish to provide Angar with the personal data that may be required or that may be obtained from users on the occasion of business relationships, filling in forms and surveys offered on our website.
The company reserves the right to modify this Privacy Policy based on the legislative, jurisprudential or self-regulation developments that occur.
The personal data collected will be incorporated into a file called "Client Data", declared before the Spanish Agency for Data Protection , for which Angar, SC is responsible. The purpose is to manage business relationships with its customers through the website www.comprarpintura.biz The data obtained through the forms on this page will not be transferred to third companies. The company can use them to send commercial communications, product information or customer loyalty campaigns. In the event that an Angar assignment occurs, it will request the corresponding consent of the interested parties, informing the recipient and the purpose of the assignment.
Angar has adopted the security levels of protection of Personal Data legally required, and these levels will be in accordance with the evolution of the state of the art and current legislation.
In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, as Users have recognized and may exercise the rights of access, cancellation, rectification and opposition, as well as have the right to be informed of the assignments made by contacting Angar through the email atencioncliente@comprarpintura.biz