GENERAL CONDITIONS OF SALE

1.- GENERAL:

These general conditions of sale apply strictly to all sales of products in Spain, including the Canary Islands and the Balearic Islands by ANGAR, (Luis García Liesa)  with CIF17724163H, to natural persons. 

Any order placed with Angar necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the Client of the General Conditions of Sale of Angar, in force on the day on which the corresponding order is placed. Furthermore, the Client acknowledges that the acceptance of these conditions is brought to his attention by Angar. The fact that Angar does not resort to any of these conditions at a given time cannot be interpreted nor will it be equivalent to renouncing resort to them in the future or in the past. 

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts resulting from them, will be subject to  Spanish law, unless there are public order provisions contrary to this.

 

The services offered by Angar may be contracted by any users who meet the requirements established in these Conditions and Contracting and Legal Notice, available at all times on the Website www.comprarpintura.biz.

  • PURPOSE OF THE CONTRACT.- The purpose of the contract is to regulate the general conditions of the service offered by Angar. The services that Angar currently provides and that are the subject of this contract are the Virtual Store for the sale of paint products and accessories. Access to information is completely free, while the product purchase service is onerous, specifying at all times the current prices of the product, shipping and tax charges. 
  • CUSTOMER IDENTIFICATION.- Whose data entered to make the purchase or to make a suggestion, through the form established for this purpose, are those that have been entered by the customer himself. All the data included in it have been entered directly by the client, so the responsibility for their authenticity corresponds directly and exclusively to the client. (Read point 9 Customer Data and Data Protection)
  • CONDITIONS OF SERVICE. - The commercial conditions of this service and the offers that may eventually be carried out by Angar will always appear on the website www.comprarpintura.biz, they can be consulted, archived or printed. Angar reserves the right to modify at any time these General Conditions of Sale as well as any other document displayed on the website.

 

2.- PRICES:

 

The prices published oncomprapintura.biz are in Euros and are valid except for typographical errors. All prices are WITHOUT VAT included, applicable on the day of the order, any VAT rate change will be automatically applied to the prices of the products for sale oncomprapintura.biz.

Due to their special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. 

Offers on products for sale oncomprapintura.biz will be shown in the "Offers" section or indicated on the product sheet and if not indicated otherwise, they will be valid as long as they are displayed on the screen.

 

3.- DIFFERENT PAYMENT MODES:

 

When placing the order, the customer can freely choose to pay for purchases made oncomprapintura.biz by:

Bank Transfer.- Bank transfer is a completely secure payment process, since it is the client who deposits the money, receiving proof of the operation, said proof may be required to be sent to Angar, if necessary.

At the time of placing the order, the computer will show a screen, where Angar's bank details will appear, so that the customer can make the transfer.

Credit and Debit Card.-Virtual POS.- With Card.-   We have a Virtual POS service, with SERVIRED network, and REDSYS network so that the client can pay with their credit card.

Visa and Mater Card have developed a system to safely make payments on the Internet. The Secure Electronic Commerce system is based on the Card Issuer (bank or savings bank) identifying the card holder before authorizing payment online. Your card details and password are protected by this security system from the moment they are entered. This window is outside the control of Angar, and any incident that may arise with it is the responsibility of the issuer, who must contact said entity.

See more information in Secure Payment.

 

4.- PRODUCT:

Angar is responsible for the reliability, veracity and accuracy of the contents, data or information regarding the products offered on our website www.ocomprarpintura.biz and www.pinturasangar.es, unless these have been modified by third parties, unrelated or not to the organization, without express authorization from the company.

The offers presented by ANGAR are valid within the limit of available stocks. Angar reserves the right to modify the product assortment based on the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products for sale are only indicative and do not commit Angar in any way. Please note that the colors are not exactly the same as those displayed on your computer screen. It will depend a lot on the quality of your computer's graphics card, the light, etc...

 

We guarantee the quality of our products in accordance with our general conditions of sale and supply.

Our technical advice for use, expressed verbally, in writing or through essays, is offered in accordance with our current knowledge and experience.

They are simple indications that do not compromise our responsibility, nor do they exempt you from the need to verify for you. The same as the products we supply correspond to the procedures and objectives sought by you, carrying out your own controls and tests.

The application and use of the products are beyond our control, and consequently, depend exclusively on your personal responsibility, and we cannot be held responsible for results other than those reflected here.

Our recommendations regarding security do not prevent you from determining your own measures, adapted to the conditions of your facilities.

We reserve the right to vary the data contained herein, without prior notice, according to technological evolution thereof.

The technical advice for the use and use of our products is given according to our best knowledge and information, the result of the tests carried out in our laboratories and our experience gathered over the years at the service of the customer.  

ANGAR will not be responsible for any problems caused by incorrect application or misuse of our products.

 

 

5.- SHIPPING:

For detailed information on the process, please  read the SHIPPING section , where we explain in detail the entire process of preparing and shipping material and the transit times.

As general rules:

  1. The purchased products will be delivered to the person and address indicated in the order.
  2. By default, invoices will be sent to the email address indicated by the client at the time of registration atcomprapintura.biz.
  3. On Saturdays, Sundays and holidays there will be no departure or delivery of orders.
  4. However, its delay will not imply cancellation of the order or any compensation.
  5. An order is considered delivered when the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. It is the customer's responsibility to verify the status of the merchandise upon receipt, and to indicate all anomalies on the delivery receipt note.
  6. For shipments outside of Spain, contact us.

Orders travel covered with transport insurance. In the event that your shipment has dents or damages due to transportation (which you can easily see by the state of the packaging at the time of receipt, or you should check it before signing the delivery note), the anomalies must be indicated on the delivery note. of the carrier, requiring that they sign with you, claims will not be accepted after 24 hours of receipt of the merchandise, nor will possible anomalies be stated on the delivery note. We ask that if you have any questions about the status of your delivery, please contact us.



 

6.- RETURNS AND CANCELLATIONS POLICIES:

6.1 Instructions for returning goods:

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased on pinturasangar.es within 14 days from the date of receipt.

These instructions establish when the customer has the right to return purchased products and which products cannot be returned to Angar.

They also explain the steps you must follow so that we can effectively process your refund.  

For more information, please read the RETURNS section , where we explain the entire process in detail.

In no case will the money be refunded (unless the products are defective) a purchase voucher will be generated that can be used in our online store.

6.2 Cancellation of orders: 

If the cancellation of the order arrives before the departure of the merchandise, the customer will not have any costs. In the case of a cancellation after the order has been shipped, the customer will be responsible for the shipping costs, as well as the return costs of this same order.

 

7.- CLAIMS:

If you have any complaint or claim to make to ANGAR, you can send it to the following address.

customerservice@comprarpintura.biz

ANGAR (LUIS GARCÍA LIESA)

C/ MANUEL VIOLA, 2

50014 ZARAGOZA

Information related to online dispute resolution of Art. 14, para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission offers consumers the opportunity to resolve disputes online pursuant to Art. 14 para. 1 of the ODR on one of its platforms. The platform ( http://ec.europa.eu/consumers/odr ) serves as a website where consumers can try to reach agreements without going to court related to disputes that arise in online purchases and service contracts.

 

8.-CONDITIONS OF ACCESS AND USE OF THE STORE: 

User .

For the purposes provided for in these general conditions, the status of user will be any person, Internet user who purchases through the network any of the products or services offered on the website, choosing one of the payment methods detailed in different payment methods. 

Record.

The use of the services of www.comparpintura.biz is not generally conditioned on the user's prior registration, however, and when so provided, registration will be carried out in a manner expressly indicated in the service itself. 

The user agrees to use the contents and/or elements accessed through thecomprapintura.biz services for their own use and needs and not to under any circumstances carry out direct or indirect commercial exploitation of them. The user agrees to use the website respecting such rights.

 

EXCLUSION OF WARRANTIES. RESPONSIBILITY 

Availability and  continuity of service.

Angar does not guarantee the availability, access and continuity of operation of the website and its services. It will not be responsible, within the limits established in current regulations, for damages caused to the user as a result of unavailability, access failures and lack of continuity ofcomprapintura.biz and its services.

Angar will not be responsible for possible damages or losses of any kind, which could arise to the detriment of users due to the use of browsers or versions other than the browsers for which the Portal has been designed, nor for those that could arise from interferences or omissions. , interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond Angar's control, delays or blockages in the use of this Internet system or other electronic systems, nor damages that may be caused by third parties through illegitimate interference. Likewise, Angar is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the precise information provided by the store. 

Responsibility of services.

Angar will be responsible solely and exclusively for the services it provides itself and for the content directly originated by us. Such liability will be excluded in cases where force majeure occurs or in cases where the configuration of the equipment is not adequate to allow the correct use of the Internet services provided by Angar.

In any case, Angar's liability towards the user for all concepts will be limited at most to the amount of the amounts received directly from the Angar user, as an exclusion in all cases of liability for indirect damages or loss of profits.

Third-party content and services.

Angar does not previously control, approve or make its own the contents, services, opinions, communications, data, files, products and any type of information from third parties, legal or natural persons, collected on the portal. Likewise, it does not guarantee the legality, reliability, usefulness, veracity, accuracy and timeliness of the content, information and services of third parties on the portal.

Angar does not control in advance and does not guarantee the absence of viruses and other elements in the content and services provided by third parties through www.comprarpintura.biz that may introduce alterations in the computer system, electronic documents or files of the users.

The user acknowledges and accepts that any contractual or extra-contractual relationship that, where applicable, is formalized with the advertisers or third parties contacted through www.comprarpintura.biz is understood to be carried out solely and exclusively between the user and the advertiser or third parties. . Consequently, the user accepts that Angar has no type of responsibility for damages of any kind caused by its negotiations, conversations and/or contractual or extra-contractual relationships with advertisers or third-party natural or legal persons contacted. through www.comprarpintura.biz.

 

 9.-CUSTOMER DATA: REGISTRATION, MODIFICATION AND DATA PROTECTION:

To make purchases in our store or access certain services, you must register your personal data and choose a password that will allow you to access all those areas that require prior identification. This will prevent you from having to fill them out again in the future. At the moment you register, your personal data is incorporated into our database, used only to process the order.

Angar, with the contact email address atencioncliente@comprarpintura.biz, informs the users and clients of the firm (hereinafter "Users"), about its personal data protection policy. In this way, users decide freely and voluntarily whether they wish to provide Angar with the personal data that may be required of them or that may be obtained from users on the occasion of commercial relations, completion of forms and surveys offered on our website.

The company reserves the right to modify this Privacy Policy based on legislative, jurisprudential or self-regulation developments that may occur.  

The personal data collected will be incorporated into a file called "Customer Data", declared before the Spanish Data Protection Agency , for which Angar, SC is responsible. The purpose is to manage commercial relationships with its clients through the website. www.comprarpintura.biz The data obtained through the forms on this page will not be transferred to third companies.  The company may use them to send commercial communications, product information or customer loyalty campaigns. In the event that any transfer occurs, Angar will request the corresponding consent of the interested parties, informing the recipient and the purpose of the transfer.

Angar has adopted the legally required Personal Data protection security levels, and these levels will be in accordance with the evolution of the state of the art and current legislation.

 

In compliance with the provisions of Organic Law 15/1999 of December 13, on the Protection of Personal Data, as Users they have recognized and may exercise the rights of access, cancellation, rectification and opposition, as well as have recognized the right to be informed of the transfers made by contacting Angar through the email info@pinturasangar.es

 

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